Sunday 2 June 2013

Retailers, hoteliers looking forward to SEA Games boost in 2015

SINGAPORE: Singapore is no stranger to hosting major sports events, having most recently hosted the inaugural Youth Olympic Games in 2010.


The Orchard Road Business Association said shops along Orchard Road enjoyed a three to five per cent boost in sales during the YOG, and they are optimistic of a similar spike when the 2015 SEA Games rolls around — especially since it will coincide with the Great Singapore Sale.


Steven Goh, executive director of ORBA, said: “I think this is a good opportunity to target these regional travellers. In the past two years, we see an increase in Indonesia, Thailand, Vietnam, Philippine as well as Malaysia — neighbouring countries’ visitors are visiting Orchard Road quite often.


“I would estimate that it will be at least two or three times more (in 2015) and this will be good for us that we can work ahead and plan special privileges and promotions to target this group of visitors.”


This could come in the form of tie-ups among businesses to offer packaged promotions that include shopping, dining and hotel stays.


With the games in Singapore, local residents may decide to stay home during the mid-year holidays, instead of travelling — and retailers said they are bracing themselves for the increase in shoppers.


Dr Jannie Chan, president of the Singapore Retailers Association, said: “Manpower shortage is always a problem even on an ordinary day — so if we expect more, it depends on where we can get more manpower, which seems unlikely. So we just have to find out how we can train our staff to serve better and be more productive and efficient.”


The SEA Games could bring a boost to the hotel industry — come 2015, it is likely there will not be an athletes village for the 7,000 athletes and officials coming to Singapore. Instead, organisers are thinking of housing them in hotels in the central area or near the new Sports Hub in Kallang.


Margaret Heng, executive director of the Singapore Hotel Association, said: “It all depends — during the period when the delegates come to Singapore, the two weeks period, whether there are any other competing events taking place. If there isn’t, then I think it might just be about the same.


“That means generally, June is a good month for the industry. So it’s quite hard at this point in time for me to say that it will go up by 10 percentage points or five percentage points, but I do see it to be a healthy month for the industry.”


With an additional 10,000 hotel rooms expected to come on stream by 2015, the Singapore Hotel Association believes that supply will meet demand, even during this peak period.


Ms Heng added: “Some of them are near where the Sports Hub is and there are some of course, around the fringe in the area, and some in Beach Road itself. So it’s quite near to the Sports Hub area.”



Retailers, hoteliers looking forward to SEA Games boost in 2015

Saturday 1 June 2013

Singapore delegation shows interest in UP"s infra projects


 Hong Kong Billionaire Law Kar Pos Park Hotel Group Sells Singapore Property ...Post Your
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Singapore team expresses interest in infrastructure projects


Singapore team expresses interest in infrastructure projects

Struggling Singapore Flyer "needs overhaul": Experts

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It is unlikely that the Flyer will be plucked from Singapore’s skyline, but experts say its business model must be overhauled if it is to survive.


The company behind the 165m observation wheel, Singapore Flyer Pte Ltd, was placed under receivership on Tuesday for failing to meet financial obligations to a bank, its main lender.


Corporate recovery firm Ferrier Hodgson, appointed as receivers, is looking for new investors to manage the attraction. When asked about its future yesterday, Mr Tim Reid, a partner at Ferrier Hodgson, said: “It is a fantastic asset for our country and it will remain in operation.”


Several worried tenants plan to meet Ferrier Hodgson this week to find out if their leases would survive under new management, and if action is being taken to make sure business does not drop over the next few months.



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Struggling Singapore Flyer "needs overhaul": Experts

Singapore Destination Guide

Local UpdateThe Suntec International Convention and Exhibition Centre completed an 18-month, US$147 million technological upgrade in May, which included the addition of a two-story interactive digital wall. The facility spans about one million square feet.


The 367-room Parkroyal on Pickering opened earlier this year, with an atmosphere that feels like a cross between an exotic Balinese resort and an upscale metropolitan business hotel. The design emphasizes in natural elements such as hanging gardens, reflecting pools and waterfalls, along with cutting-edge technology, from the guest rooms through the more than 7,500 square feet of function space.


The Sofitel So Singapore is expected to open this November with 134 guest rooms and an as-yet-unspecified amount of meeting space. Stay tuned for additional details.


Also in November, the 301-room Westin Singapore Marina Bay will open with approximately 12,500 square feet of meeting space. Plans call for an outdoor pool, a fitness center and a spa.


The 790-room Pan Pacific, just blocks away from the Suntec International Convention Center, reopened last September after completing a US$65 million renovation. The project included upgrades to the guest rooms, restaurants and lobby. Meeting facilities, which total nearly 32,000 square feet of space, include the 22nd-floor Pacific Center, which offers eight high-tech boardrooms with views of the harbor and city.


The W Singapore–Sentosa Cove open­ed last year on the resort island of Sentosa. The 240-room property features more than 16,100 square feet of meeting space, several food and beverage outlets, a spa, a fitness center and an outdoor pool.


The 86,000-square-foot Max Atria, an addition to the one-million-square-foot Singapore Expo Convention and Exhibition Center, opened in March with 32 meeting rooms and a variety of new outdoor gathering spaces.


The 229-room Village Hotel at Katong will open in July near Changi International Airport. Plans call for 4,876 square feet of meeting space and complimentary Wi-Fi.


Resorts World Sentosa celebrated its grand opening last December. The massive 121-acre complex cost US$5.7 billion and comprises some 1,500 guest rooms across six hotel properties. On-site attractions include Universal Studios and an aquarium.


The glittering 400-room Fullerton Hotel now offers guests free guided tours of the property’s colorful history. The building, which opened in 1928 as the city’s main post office, cost US$4 million to erect, a record for construction in the city at that time. It became a luxury hotel in 2001 and today includes a variety of meeting spaces, including nine function rooms and a ballroom that can hold up to 480 for a banquet.


Meeting HotelsProperties in Singapore include the 2,561-room Marina Bay Sands; 1,261-room Swissotel The Stamford, Singapore; 1,051-room Mandarin Orchard Singapore; 790-room Pan Pacific Singapore; 769-room Fairmont Singapore; 747-room Shangri-La Hotel, Singapore; 656-room Orchard Hotel Singapore; and 608-room Ritz-Carlton, Millenia Singapore.


Find and compare hotels, and send RFPs, at mcvenues.com.


Convention CentersSuntec International Convention and Exhibition Center; exhibit space, approximately 1,076,391 square feet; number of meeting rooms, 31; (65) 6337-2888; suntecsingapore.com


Singapore Expo Convention and Exhibition Center; exhibit space, 107,639 square feet; number of meeting rooms, 32; (65) 6403-2160; singex.com.sg


TaxesService charge, 10%; goods and services tax, 7%; total tax on hotel rooms, 17%


Airport Transit Changi International Airport, about 10 miles from downtown Singapore and the Marina Bay district. Transfer cost by taxi, about US$25


Group VenuesDiners tend to speak furtively in Jiu Zhuang, right, a hidden gem of a bar in Singapore’s Dempsey Hill area. The speakeasy feel of the place is unintended, according to its owners, but the Old Shanghai décor, dim lighting and swoony Jazz Age music lends itself well to the genre. Seating is tight in the main restaurant, which serves small plates alongside an exclusive drink list, but a private cellar that seats up to 16 people is available. The entire venue, which includes an outdoor patio and seats 67, can be bought out. (65) 6471-1711; jiu-zhuang.com


In the heart of Singapore’s historic Tanjong Pagar district, the Food Playground is working to preserve the city’s food heritage by offering classes in traditional cuisine such as laksa, a curry-based noodle soup, and satay, skewered meat prepared over a grill or barbecue. Instructors come from a pool of local stay-at-home moms and seniors. Classes, tailored for networking, team building or other purposes, can be arranged for up to 24 people. (65) 9833-2970; foodplayground.com.sg


ContactSingapore Tourism Board, (65) 6736-2000; yoursingapore.com



Singapore Destination Guide

Attracting and retaining homegrown talent

 


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An orientation session for staff 


 


 


WHO Two new hotels, Ramada Singapore and Days Hotel Singapore at Zhongshan Park, managed by Wyndham Hotel Group, have successfully tapped local talent, which makes up 70 per cent of their current staff strength of 219. Both properties offer a total of 800 rooms.


 


 


WHAT For new talent entering the workforce, they have a choice to be enrolled in the hotels’ Master of Experience (ME) Leap! Programme. All staff or associates, known as MEs, will be trained and assessed on the fundamentals of front office management and FB operations, progressing to undertake advanced tasks in the roles of their choice. They will also be tasked to role-shadow a member of the senior management team and understudy an area of business management.


 


Meanwhile, mature and experienced candidates are targeted via a non-discriminatory application and interview process where many personal factors including gender, race and age of the candidates are deliberately left unknown until an official job offer is made.


 


Once onboard, staff are retained via various talent management initiatives. For instance, non-management associates are enrolled in a gain-sharing scheme where productivity gains from the team will be translated into monetary rewards. A series of competency tests will then qualify associates to move up to a supervisory role and receive a skills-based increment.


 


Employees are also offered perks such as a five-day work week, flexi-work hours to commence work between 07.30 and 09.30 and end work between 17.00 and 19.00, as well as telecommuting for project-based work, even for employees in operating departments such as rooms and FB. 


 


 


WHY Candice Lim, director of human resources for Ramada and Days Hotels Singapore at Zhongshan Park, said: “We are definitely committed to hiring locals as they are well acquainted with the local market and have greater adaptability and understanding of the local environment.” 


 


She said university graduates were attracted to the comprehensive training and development road map as they had the unique opportunity to work in two hotels and be cross-trained in different areas across all facets of hotel operations.


 


As for the non-discriminatory job application process, Lim said: “It allows us to be very objective in our assessment of candidates and to base our selection processes strictly on their credentials.


 


“By putting forward a clear focus on the type of talent we are looking for, regardless of their age, gender and race, we are able to build a positive environment in recognising exceptional performance.” 


 


Emphasising the importance of investing in HR, Lim said: “Being in the people business, our associates are our most valuable assets.”


 


 


TARGET Both hotels are looking to recruit another 100 staff members across all levels and functions for both hotels, including various managerial positions. 


 



Attracting and retaining homegrown talent

Friday 31 May 2013

Las Vegas Sands Corp. to Participate in the Goldman Sachs Lodging, Gaming, Restaurant and Leisure Conference

LAS VEGAS, NV–(Marketwired – May 31, 2013) – Las Vegas Sands Corp. (NYSE: LVS) will participate in the Goldman Sachs Lodging, Gaming, Restaurant and Leisure Conference in New York, NY on Monday, June 3, 2013. Mr. Michael A. Leven, president and chief operating officer, and Mr. Robert G. Goldstein, executive vice president and president of global gaming operations, will participate in a discussion which is scheduled to begin at approximately 6:15 a.m. Pacific Time (9:15 a.m. Eastern Time).


A webcast of the discussion may be accessed by visiting the Investor Relations section of the company’s website at www.lasvegassands.com.


About Las Vegas Sands


Las Vegas Sands (NYSE: LVS) is a Fortune 500 company and the leading global developer of destination properties (Integrated Resorts) that feature premium accommodations, world-class gaming and entertainment, convention and exhibition facilities, celebrity chef restaurants, and many other amenities.


The Venetian® and The Palazzo®, Five-Diamond luxury resorts on the Las Vegas Strip, and Sands® Bethlehem in Eastern Pennsylvania are the company’s properties in the United States. Marina Bay Sands® is the company’s iconic Integrated Resort in Singapore’s downtown Marina Bay district.


Through its majority-owned subsidiary Sands China Ltd. (HKSE: 1928), the company owns a portfolio of properties on Macao’s Cotai Strip®, including The Venetian® Macao, Four Seasons Hotel Macao, and Sands Cotai Central. The company also owns the Sands® Macao on the Macao Peninsula.


Las Vegas Sands is committed to global sustainability through its Sands ECO360 program and is an active community partner through its various charitable organizations.


For more information, please visit www.lasvegassands.com.


Investment Community:
Daniel Briggs
(702) 414-1221


Media:
Ron Reese
(702) 414-3607




Las Vegas Sands Corp. to Participate in the Goldman Sachs Lodging, Gaming, Restaurant and Leisure Conference