Tuesday 9 April 2013

High-rollers from China make Singapore casinos see red

By Eveline Danubrata and Anshuman Daga


SINGAPORE (Reuters) – High-rollers get lavish treatment and hefty credit lines at Singapore‘s two casinos, like any other gaming house in the world. But here, more of them skip town without paying their debt, a matter of increasing concern for investors.


Three years after Singapore allowed casinos to open, Genting Singapore PLC‘s Resorts World Sentosa and Las Vegas Sands Corp‘s Marina Bay Sands have become the world’s most profitable. Chinese nationals account for around half of the VIP gaming volume at their tables.


An examination of court documents by Reuters and a series of interviews with lawyers and industry executives reveal that several of the gamblers have run up millions of dollars in debt and then scampered back to China, where they are effectively untouchable.


Resorts World sued Chinese gambler Kuok Sio Kun in Singapore last year to recover S$2.2 million ($1.8 million). But more than six months on, the casino has not even managed to serve court papers to the Macau-based woman.


After several letters of demand went unanswered for months, it tapped a Singapore law firm to sue the 46-year-old, court documents show.


It then hired a Macau-based law firm, which advertised in a Chinese-language newspaper, posted the court documents at Kuok’s last known address and went there twice.


“I have made all reasonable efforts and used all due means in my power to serve the court documents on the defendant, but have not been able to do so,” the Macau lawyer said in the documents.


In Macau, the world’s biggest gambling haven, debts are mostly handled by junket operators, who bring high rollers to casinos. Some of the 200 or so operators there have been associated with triads, or criminal gangs, which are notoriously efficient in collecting money.


Singapore only has three junket operators, which are heavily regulated and must renew their licenses each year as the city-state seeks to maintain its image as a clean and safe business and tourist destination.


So, when faced with bad debts, casinos negotiate with the gamblers, and as a last resort, file suits in court. But as gambling debt is considered a civil, not criminal, issue in Singapore, gamblers who fail to pay will not be arrested.


The two casinos have sued at least three Chinese gamblers to recover millions of dollars but court documents reviewed by Reuters show they have not been able to get any money from them so far.


MULTI-MILLION DOLLAR CREDIT LINES


Singapore’s two casinos had estimated combined gross gaming revenue of about $5.9 billion last year, according to industry analysts, just below the $6.2 billion pulled in by dozens of casinos on the Las Vegas strip.


“It’s the volume and the level of play,” said Adam Weissenberg, global leader of the travel, hospitality and leisure segment at Deloitte Touche. “The casinos are bringing in people who have million-dollar credit lines. They are bringing in people who are playing million-dollar hands.”


More than 30 casinos in Macau, a special administrative region in China, raked in $38 billion in gaming revenue in 2012.


But despite profit margins of more than 40 percent, far higher than in Macau and on the Las Vegas strip, Singapore’s casinos risk more write-offs.


Genting Singapore’s trade and other receivables rose by nearly one-third from a year earlier to S$959.5 million as of end-2012. Impairment loss on trade receivables was 18 percent higher at S$143 million for 2012.


“The more you start to see the increase in their receivables, what you then start to see coming through in their results later on, is possible deterioration in their earnings quality and also including cash flow generation,” said Vicky Melbourne, Fitch Ratings’ Asia Pacific head of industrials.


Las Vegas Sands said its overall provision for doubtful accounts rose an annual 59 percent to $239.3 million last year, with the bulk of the increase due to receivables at the Singapore casino “related to credit extended, as well as increases to provisions for specific customers.”


Other gaming company analysts said the numbers were not yet a huge worry, but they were watching the increase with concern.


“The junket operators shoulder most of the credit risk and debt collection in Macau, but Singapore has a structural disadvantage of not having the junket network and presence,” said Lucius Chong, an analyst at CIMB Research.


Court documents show Marina Bay Sands has filed 84 claims for at least S$250,000 each at Singapore’s top court since 2010, including 62 last year and 11 as of mid-March this year. Resorts World filed 11 cases in 2012 and one in 2010. These cases relate to all manner of claims, not just gambling debts.


Marina Bay Sands did not give details of the cases. Genting Singapore declined comment.


PAINFUL PROCESS


Many of the suits filed in the Singapore court are against gamblers based in the country, but there are likely to be larger claims on Chinese high-rollers that are not pursued due to the “painful” process and the potential bad publicity, lawyers said.


Singapore does not have reciprocal enforcement of judgments with China, except for Hong Kong. This means that even if a casino obtains a judgment in a Singapore court, it also has to sue the gambler in China, they said.


“If there is a lot of gambling debt and the gambler is in China now, usually the casinos can hardly get any cooperation from the Chinese government to go after them because gambling is illegal in China,” said Huang Jing, director at the Center on Asia and Globalization at the Lee Kuan Yew School of Public Policy in Singapore, who advises China’s policymakers.


Sands has described Singapore as the “most challenging credit market”, citing the highly concentrated nature of the market, the small number of junket operators and very little legal help in the region to collect debt.


Resorts World gave Kuok S$200,000 in March 2010 and another S$800,000 in October. Within the next few days, it granted three more credit lines worth S$2 million, documents show.


Kuok owed the casino S$2.2 million after offsetting deposit and commission. Her application form showed that she received a reference for the initial credit facility of S$200,000.


It was not immediately known what she played at the tables, but baccarat is the game of choice for high rollers at the exclusive Crockfords Club at Resorts World and in Paiza at Marina Bay.


The key things that a casino looks at when extending credit to VIP gamblers are the player’s credit history at other casinos and references, said a former executive at one of the casinos.


“Once somebody gives you that one credit line, you go anywhere, people will give it to you provided that you are on good payment terms,” he said. But he noted that it was difficult to accurately assess an overseas gambler’s net worth.


“Even if you have assets, if you are overseas they can’t sue you, especially in China.” ($1 = 1.2397 Singapore dollars)


(Editing by John O’Callaghan and Raju Gopalakrishnan)



High-rollers from China make Singapore casinos see red

Las Vegas Sands Hires Former Wynn Executive for Casino Marketing Role

By Chun Han Wong


SINGAPORE–Las Vegas Sands Corp. ( LVS ) has hired a former Wynn Resorts Ltd. ( WYNN ) executive to help direct its global

casino marketing activities from its Singapore property, two people with knowledge of the move said Tuesday.


Yee Siew Lee was named last month as senior vice president of international marketing, the people said. Her

responsibilities include growing Las Vegas Sands’ premium-gambler business, and she reports to Larry Chiu, the U.S.

gambling group’s president of international marketing, one of the persons said.


Ms. Yee, who served as senior vice president at Wynn in a similar role, is now based in Singapore, where Las Vegas

Sands runs the Marina Bay Sands casino resort. Genting Singapore PLC (G13.SG), a unit of Malaysian gambling company

Genting Bhd. (3182.KU), runs the only other casino in the city-state, Resorts World Sentosa.


A spokeswoman for Marina Bay Sands declined to comment.


Ms. Yee’s appointment comes after a tepid 2012 for Singapore’s fledgling casino industry, which opened its two casinos

in early 2010 and has since grown into Asia’s second-biggest gambling market after Macau.


Marina Bay Sands and Resorts World Sentosa booked lackluster earnings from high-spending premium gamblers for most of

last year, signaling a market slowdown amid global economic uncertainties and Singapore’s tightening of casino

regulations. But the premium segment showed signs of recovery in the fourth quarter, when so-called “high roller”

volumes at both casinos grew strongly from a year earlier.


Write to Chun Han Wong at chunhan.wong@dowjones.com


Subscribe to WSJ: http://online.wsj.com?mod=djnwires




(END) Dow Jones Newswires
04-09-130524ET
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Las Vegas Sands Hires Former Wynn Executive for Casino Marketing Role

Chinese spend less on hotels, still flash the cash

Despite the massive purchasing power Chinese tourists have shown overseas, a recent survey found travelers from China paid less than those from elsewhere for their hotel rooms in more than half of the countries contacted.


The report, conducted by hotels.com, a leading online accommodation booking website with almost 200,000 properties around the world, found most of the discounts in Europe, triggered by the troubled situation in the eurozone, according to Jessica Chuang, its senior marketing manager for Greater China.




Two Chinese women walking on the beach in Phuket, Thailand. Many Chinese travelers chose to stay closer to home, choosing Asian destinations. Provided to China Daily


Chinese travelers came fifth among the biggest spenders abroad with an average outlay of 1,069 yuan ($172) a night, according to the report based on bookings made on the website and prices paid by each customer per room per night in 71 cities.


The Japanese again spent the most away from home at 1,177 yuan followed by the Australians on 1,098 yuan and US citizens on 1,079 yuan.


In Europe


The Swiss were the highest-paying Europeans at 1,075 yuan followed by Norwegians at 1,055, Russians at 1,014 yuan and the British at 998 yuan.


The report found that the Chinese spent 414 yuan a night more on average when traveling abroad.


According to Global Blue, the largest tax-refund and shopping services provider, Chinese shoppers’ tax refunds reached a historical high of 24.4 billion yuan in 2012, a strong surge of 58 percent from the 2011 figure. The average trade through tax refunds in Europe and Asia is about 7,122 yuan per person. Expenditure on luxury items contributed to between 60 and 70 percent of overseas purchasing.


Global Blue’s survey overestimated the buying power of Chinese tourists overseas, with only 5 percent of them visiting Europe and the rest traveling to neighboring countries and regions where they spend much less than in European countries, said Jiang Yiyi, a researcher with the International Tourism Development Institute at China Tourism Academy.


Per capita spending


Jiang estimated that on average a Chinese traveler spent about $1,000 on every overseas trip including shopping, hotels and flights. “Most Chinese outbound travelers do not stay at luxury hotels and they prefer economy and medium-priced hotels,” she said. “What they save from accommodation is used to buy luxury brands. Therefore it appears that Chinese travelers tend to spend more but actually that is not the whole picture.”


Over the past 10 years Chinese outbound travel has increased 20 percent on average year-on-year, with destinations climbing from 18 to 146.


According to the 2013 travel budget report released by Ctrip.com, the country’s leading online booking website, about 57 percent of travelers intend to increase their spending on tourism over what they spent in 2012. Ctrip’s growth in outbound business exceeded 20 percent of its average operations, according to Niu Yue, spokesman for the company.


Hong Kong maintained its position as the most popular destination outside the Chinese mainland for Chinese travelers, according to the report. Mainland travelers to Hong Kong increased 20 percent and to Singapore 15 percent year-on-year, Jiang said.


The report found that San Diego made its first appearance on the list, ousting Osaka.


Many Chinese travelers chose to stay closer to home, choosing Asian destinations. Singapore, though, slid four places to No 6 and Kuala Lumpur dropped three to No 15. Bangkok rose to No 5 and Phuket to No 7, while Bali and Chiang Mai both rose one place to 18 and 19 respectively.


Of the 14 Asian destinations, China saw the average price paid rise by 2 percent to 626 yuan. Singapore was the Asian destination where the Chinese travelers paid the highest average price during 2012 at 1,383 yuan, a 1 percent rise.


Chinese travelers are willing to pay more in Hong Kong and the Philippines, both with an 11 percent increase taking them to 1,174 yuan and 702 yuan respectively. Macao saw a 3 percent rise to 1,173 yuan.


The largest fallers were Indonesia, down 10 percent to 1,285 yuan, and Cambodia, down 9 percent to 491 yuan, making it the destination where Chinese travelers paid the least overall on average in 2012.


In the Asia-Pacific region, Johan Svanstrom, vice-president of hotels.com APAC, said the Asian continent saw a price rise of two percent compared with 2011.


Among notable events moving prices upward, Svanstrom pointed out that China overtook the United Kingdom to become the second largest inbound source market, with prices rising after the 2011 tsunami and nuclear disaster in Japan and flooding in Thailand.


Big business and tourism destinations such as Singapore and Hong Kong saw continued high demand but rate rises were more moderate because of 25 new hotel openings in Hong Kong and further room openings in the Singapore mega-hotel industry.


The continuing rise in the number and spending of Chinese outbound travelers, as well as the rapid build up of the low cost and alternative carrier market in North East Asia, will drive the hotel industry development and investment for years to come, said Svanstrom.



Chinese spend less on hotels, still flash the cash